Terms & Conditions

1. Acceptance of Terms

By accessing or using Aerovon Express International Courier services, you agree to be bound by these Terms and Conditions.

2. Services

We provide international courier and related logistics services. Service availability, delivery times, and rates may vary and are subject to change.

3. Shipments and Restrictions

• Customers must comply with applicable laws, customs rules, and carrier restrictions.
• Prohibited items (hazardous materials, illegal goods, etc.) must not be shipped.
• We reserve the right to refuse, delay, or inspect shipments that do not meet requirements.

4. Payment and Fees

All fees are payable as quoted. Additional charges may apply for duties, taxes, customs clearance, insurance, or special handling.

5. Liability and Claims

• We exercise reasonable care in handling shipments but are not liable for loss or damage beyond limits set by applicable law or our contract.
• Claims for loss, damage, or delay must be submitted promptly in accordance with our claims procedure and within the applicable time limits.

6. Cancellation and Amendments

Orders or bookings may be amended or cancelled subject to our policies and any applicable fees. Changes requested after pickup may not be possible.

7. Privacy

We process personal information to provide services and comply with legal obligations. Our Privacy Policy describes how we collect and use data.

8. Governing Law

These Terms are governed by the laws applicable to our business jurisdiction. Disputes will be handled under those laws unless otherwise agreed.

9. Contact

For questions or claims, contact us using the details on this website.